Reviews Import & Export Add-on for StoreMove

Add-on Overview

Reviews Import & Export Add-on for StoreMove adds WooCommerce product review import and export tools to StoreMove.

The add-on works with native WooCommerce product reviews. It can export existing reviews and import reviews from a prepared file using StoreMove’s normal workflow for upload, preview, mapping, processing, history, and logs.

Imported approved reviews are saved as WooCommerce product reviews, including rating and verified owner information when provided.

Requirements

WordPress 6.0 or later.
PHP 7.4 or later.
WooCommerce must be installed and active.
StoreMove must be installed and active.
An active license is required before the Reviews import and export options appear in StoreMove.
You need an administrator account, or an account with permission to manage StoreMove.

Installation

Install and activate WooCommerce.
Install and activate StoreMove.
Upload and activate Reviews Import & Export Add-on for StoreMove from the WordPress Plugins screen.
Go to StoreMove > Reviews Import & Export.
Open the License tab and activate your license key.

If WooCommerce or StoreMove is not active, the add-on will show an admin notice and the review workflows will not be available yet.

License Management

License settings are managed from StoreMove > Reviews Import & Export > License.

From the License tab you can:

Enter and activate a license key.
Check the current license status.
View license details such as status, expiration date, customer details, activations left, and last checked time.
Revoke the license for the current site.
Remove local license data if a saved key is no longer needed.

When the license is active, the add-on can register the Reviews import and export options with StoreMove.

Add-on Admin Page

The add-on admin page is available under StoreMove > Reviews Import & Export.

It has two tabs:

Overview: shows add-on status, license status, import and export availability, supported formats, and quick links to StoreMove Import and StoreMove Export.
License: lets you activate, check, revoke, or remove license data.

If the add-on is ready, the Overview tab shows direct buttons to open the StoreMove review import and export workflows.

StoreMove Integration

After the required plugins are active and the license is active, Reviews appears as a data type inside StoreMove Import and StoreMove Export.

The add-on uses the normal StoreMove workflow:

Select the Reviews data type.
Choose a file format.
Map fields during import.
Select export fields during export.
Review completed jobs in StoreMove History.
Use StoreMove logs to understand skipped or failed rows.

Import Reviews

Use StoreMove > Import to import reviews.

Select Reviews as the data type.
Select CSV, XML, or JSON as the file format.
Upload the import file.
Review the preview and map source columns to review fields.
Choose an import mode.
Run the import.

Import modes

Create new and update existing items: creates new reviews and updates matched reviews.
Create new items only: creates reviews only when no matching review is found.
Update existing items only: updates matched reviews and skips new ones.
Skip duplicate reviews: skips reviews that already appear to exist.

Import validation

Rows are checked before import. A row can be skipped if the product cannot be matched, the review content is empty, the rating is outside 1 to 5, the email address is invalid, the status is invalid, or the parent review does not belong to the matched product.

Supported statuses include approved, pending, spam, and trash. If no status is supplied, the review is treated as approved.

Export Reviews

Use StoreMove > Export to export reviews.

Select Reviews as the data type.
Select CSV, XML, or JSON as the export format.
Select the fields to include in the export file.
Apply optional review filters.
Generate the export.
Download the generated file from StoreMove History if needed.

Review exports can be filtered by product ID, review status, rating, verified owner status, and date range.

Selected Reviews Export

The add-on adds StoreMove Import and Export actions to the WooCommerce product reviews admin screen.

To export only selected reviews:

Go to Products > Reviews.
Select one or more reviews using the review checkboxes.
Click the StoreMove export button for the selected reviews.
Confirm the selected review notice on the StoreMove Export screen.
Choose the format and fields, then generate the export.

If the selected review IDs are not valid, the export will contain no reviews.

Supported Review Data

The following review data can be mapped during import and selected during export.

Field	Description
`review_id`	The review ID. During import, this can help match an existing review for updates or duplicate checks.
`product_id`	The WooCommerce product ID connected to the review.
`product_sku`	The product SKU used for product matching when a product ID is not available or does not match.
`product_slug`	The product slug used for product matching when product ID and SKU do not match.
`product_name`	The product name included in exports for reference. It is not used for product matching.
`reviewer_name`	The display name of the reviewer. If empty during a new import, the reviewer may be saved as Anonymous.
`reviewer_email`	The reviewer email address. If provided, it must be a valid email address.
`reviewer_url`	The reviewer website URL.
`review_content`	The review text. This field is required for import.
`rating`	The review rating. The value must be from 1 to 5.
`status`	The review status, such as approved, pending, spam, or trash.
`verified`	Whether the reviewer is marked as a verified owner. Accepted positive values include 1, yes, true, and verified.
`date_created`	The review creation date in the site's local time.
`date_created_gmt`	The review creation date in GMT.
`user_id`	The WordPress user ID connected to the review, if available.
`author_ip`	The review author's IP address, if available.
`parent_review_id`	The parent review ID for threaded review replies. The parent must belong to the same product.

File Formats

The add-on supports the same StoreMove file workflow for these formats:

CSV
XML
JSON

For imports, make sure your file has clear field names so StoreMove can preview the file and help with field mapping.

Product Matching

Every imported review must be connected to an existing WooCommerce product.

The add-on matches products in this order:

Product ID
Product SKU
Product slug

If no matching product is found, the row is skipped and the reason is recorded in the import log.

Product name is included for reference, but product name is not used as a matching method.

History and Logs

Review import and export jobs are saved in StoreMove History.

History can show result counts such as created, updated, skipped, unchanged, failed, and total processed rows. Export jobs include the generated file and a completed result count.

Logs are useful when an import row is skipped or fails. Common log messages identify missing products, invalid ratings, missing review content, invalid email addresses, invalid statuses, or parent review problems.

Troubleshooting

Reviews do not appear in StoreMove Import or Export

Confirm WooCommerce is active.
Confirm StoreMove is active.
Confirm the add-on license is active.
Refresh the StoreMove page after activating the license.

The import skips rows

Check that each row has a matching product ID, SKU, or slug.
Check that review content is not empty.
Check that rating values are from 1 to 5.
Check that reviewer email values are valid when supplied.
Check the StoreMove log for the exact skip reason.

Imported reviews do not show on the product page

Check the imported review status. Pending, spam, and trash reviews will not display like approved reviews.
Confirm the review is attached to the correct product.
Confirm product reviews are enabled in WooCommerce settings.

Selected reviews export contains no reviews

Make sure reviews were selected on Products > Reviews before clicking the selected export action.
Clear the selection and try again if the StoreMove Export screen reports no valid selected reviews.

The license does not activate

Check that the license key was entered correctly.
Confirm the site can connect to the license server.
Check whether the license is expired, invalid, inactive for this site, or out of activations.
Use the support link on the License tab if the issue continues.